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SUPPORT SERVICES

Supporting Your Journey To Success

Support Services

All staff at Avir Institute of skills will be available to provide general advice, assistance and support with matters such as studying, assessment, accommodation assistance, English language problems and counselling. Students requiring special or intensive assistance may contact a student support officer who may refer them to external support services.

Avir Institute of skills will offer reasonable support to overseas students to enable them to achieve expected learning outcomes regardless of the overseas student’s place of study or the mode of study of the course, at no additional cost to the overseas student. However, students might have to pay the fee charged by external services.

Avir Institute of skills will facilitate access to learning support services consistent with the course requirements, the mode of study and the learning needs of the student or student cohorts. Avir Institute of skills has documented processes that it implements to support these processes.

Personal/Social Issues

All staff at the Avir Institute of Skills will be available to provide general advice, assistance, and support with matters such as studying, assessments, accommodation assistance, English language problems, and counselling.

Students requiring special or intensive assistance may contact a student support officer, who may refer them to external support services. Stress, financial difficulties, health issues, family issues, relationship issues, and social issues can all affect a student’s ability to settle into the study.

Our student support officer offers a confidential support service and external referrals where necessary. Students can obtain more information on the support services available at the Avir Institute of Skills by speaking to our friendly staff members.

All students needing counselling, study skills assistance, or practical help should make an appointment with the Student Support Officer on campus. An appointment can be made at reception or by emailing us at info@avir.net.au.

Personal counselling services will be organised when a student is identified as being in need of counselling and may take the form of advice or a referral to other services. Personal counselling services include, but are not limited to:

• Grievance/conflict resolution
• Relationship issues
• Stress and coping
• Cultural, socioeconomic, and family issues
• Access and equity issues
• Student welfare and support
• Study skills advice
• Referrals to other agencies or professionals
• Crisis resolution
• Therapeutic counselling

For medical services and support near the main campus, students may seek help from the reception or from the student support officer.

Professionalism in everything we do.

Language, Literacy, and Support Services

All staff at the Avir Institute of Skills will be available to provide general advice, assistance, and support with matters such as studying, assessments, accommodation assistance, English language problems, and counselling. Students requiring special or intensive assistance may contact a student support officer, who may refer them to external support services.

Avir Institute of Skills will offer reasonable support to overseas students to enable them to achieve expected learning outcomes, regardless of the overseas student’s place of study or the mode of study of the course, at no additional cost to the overseas student. However, students might have to pay the fee charged by external services.

Avir Institute of Skills will facilitate access to learning support services consistent with the course requirements, the mode of study, and the learning needs of the student or student cohorts. The Avir Institute of Skills has documented processes that it implements to support these processes.

Academic Support

Students may have concerns with their academic performance or other related issues that are placing them at risk of not achieving the requirements of their course. Students can gain advice and support in ensuring they maintain an appropriate academic level, and general support to ensure that they achieve satisfactory course progress. Student’s course progress and attendance are monitored and proper guidance and support are provided if unsatisfactory course progress or low attendance has been identified.

Unsatisfactory Course Progress is defined as not successfully completing or demonstrating competency in at least 50% of the units in the given study period defined in the training and assessment strategy for the course. Students will be reported to the Department of Home Affairs (DHA) if a student shows unsatisfactory course progress in two consecutive study periods.

A student can discuss any academic or other related issues to study at Avir Institute of skills at any time with the student support officer. The student support officer will be able to provide advice and guidance, or referral, where required.
We carefully monitor course progress to ensure students do not fall behind course requirements because we want our students to succeed.